Introduction
EXCOP Energy Sdn Bhd (“EXCOP Energy”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of the personal information entrusted to us. As a multi-disciplinary engineering contractor delivering integrated Electrical, Instrumentation & Control, Mechanical, Civil & Structural, and industrial engineering solutions, we recognise the importance of managing personal information responsibly and transparently throughout our business operations.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our website, business activities, and other interactions with clients, suppliers, business partners, job applicants, and members of the public. It also explains the choices available to you regarding the collection and use of your personal information.
From time to time, we may revise this Privacy Policy to reflect changes in our business operations, legal requirements, industry practices, or improvements to our services. Any updates will be published on this page together with the revised effective date. We encourage you to review this Privacy Policy periodically to remain informed about how your personal information is managed.
Scope
This Privacy Policy applies to https://www.excopenergy.com and any other websites, digital platforms, or online services owned and operated by EXCOP Energy.
It also applies to personal information collected through our website, email, telephone conversations, meetings, project consultations, quotations, recruitment activities, industry events, social media platforms, and any other communication channels used in connection with our business operations.
This Privacy Policy should be read together with any contractual terms, confidentiality agreements, or other notices that may apply to specific projects, services, or business relationships.
Who This Policy Applies To
This Privacy Policy applies to individuals whose personal information is collected by EXCOP Energy during the course of our business activities, including but not limited to:
- Prospective clients and customers
- Existing clients and customers
- Suppliers and vendors
- Contractors and subcontractors
- Consultants and professional advisers
- Business partners and joint venture partners
- Company representatives and authorised personnel
- Job applicants and potential employees
- Website visitors
- Individuals who communicate with us through our website or other communication channels
Where permitted by law, personal information may also be obtained from publicly available sources, professional networking platforms, recruitment agencies, referral partners, government authorities, or other organisations involved in legitimate business activities with EXCOP Energy.
How and Why We Use Personal Data
Personal Data
During the course of our business operations, we may request or collect personal information that enables us to identify you, communicate with you, respond to your enquiries, provide our engineering services, or fulfil our contractual and legal obligations.
Depending on the nature of your interaction with EXCOP Energy, the personal information we collect may include:
- Full name
- Company or organisation name
- Job title or position
- Business registration information where applicable
- Identification details required for security, contractual, or regulatory purposes
- Email address
- Telephone or mobile number
- Business or mailing address
- Project location
- Banking or payment information where required for commercial transactions
- Preferred language
- Engineering services or disciplines of interest
- Technical specifications, drawings, project documentation, or other supporting information
- Any other information voluntarily provided in connection with an enquiry, consultation, quotation, project, recruitment application, or business relationship
We collect only the personal information that is reasonably necessary for legitimate business purposes and will not request information that is unrelated to the services we provide.
When You Visit Our Website
When you visit our website, certain technical information may be collected automatically through cookies and similar technologies. This information may include your Internet Protocol (IP) address, browser type and version, operating system, device information, pages visited, referral source, browsing behaviour, and the date and time of your visit.
This information helps us understand how visitors use our website, improve website performance, enhance user experience, analyse website traffic, maintain website security, and develop content and services that better meet the needs of our visitors. Unless otherwise required for legitimate business or legal purposes, this information is generally analysed in an aggregated manner and is not used to personally identify individual visitors.
When You Contact Us or Request a Consultation
When you submit an enquiry, request a consultation, contact our engineering team, or communicate with us through our website, email, telephone, or other communication channels, we collect the personal information necessary to understand your requirements and respond appropriately.
Your information enables us to assess your enquiry, discuss your project objectives, recommend suitable engineering solutions, arrange meetings or site visits where appropriate, and provide ongoing communication throughout the consultation process.
Where you voluntarily provide technical documents, drawings, photographs, specifications, or other project-related information, these materials will be used solely for the purpose of evaluating your requirements and determining the most appropriate engineering approach.
When You Request a Quotation or Engineering Services
Where you request a quotation, proposal, tender submission, or engage EXCOP Energy to provide engineering services, we collect and process personal information necessary to prepare technical and commercial proposals, evaluate project requirements, administer contracts, coordinate project delivery, manage commercial relationships, and provide ongoing customer support.
This may include project correspondence, contractual documentation, billing information, authorised contact persons, project schedules, technical documentation, and other information required to fulfil our contractual obligations.
Where an ongoing business relationship exists, we may also use your contact information to communicate project updates, operational notices, safety information, technical publications, company announcements, or information relating to engineering solutions and services that may be relevant to your organisation, subject to applicable laws and your communication preferences.
When You Apply for Employment
If you submit an application for employment with EXCOP Energy, we collect the personal information necessary to evaluate your suitability for available positions and to manage our recruitment process.
This information may include your curriculum vitae, employment history, academic qualifications, professional certifications, references, work authorisation, and other supporting documents that you choose to provide.
Personal information collected during recruitment will be used only for employment-related purposes unless otherwise permitted by law or with your consent.
When We Conduct Supplier or Business Due Diligence
To support responsible business practices and maintain compliance with applicable legal and regulatory requirements, EXCOP Energy may conduct supplier, contractor, subcontractor, consultant, or business partner due diligence before establishing or maintaining a commercial relationship.
This process may involve collecting or verifying information relating to company registrations, authorised representatives, professional licences, certifications, regulatory compliance, sanctions screening, litigation history, financial standing, professional references, and other information reasonably necessary to evaluate operational capability, commercial suitability, business integrity, and legal compliance.
Such information is processed only where reasonably necessary to establish, administer, or maintain a legitimate business relationship, comply with applicable laws, manage commercial and operational risks, protect our legitimate business interests, or establish, exercise, or defend legal rights.
Sharing of Personal Data
EXCOP Energy respects the confidentiality of your personal information and does not sell, rent, or otherwise disclose your personal data to third parties for their own marketing purposes.
We may share your personal information where it is necessary to conduct our business operations, fulfil contractual obligations, provide our engineering services, or comply with applicable legal and regulatory requirements.
From time to time, we engage trusted third-party service providers to perform services on our behalf. These service providers may include information technology providers, cloud hosting providers, website administrators, engineering consultants, professional advisers, auditors, recruitment agencies, financial institutions, logistics providers, communication service providers, and other organisations that support our business operations. Where personal information is shared with these service providers, it is limited to the information reasonably necessary for them to perform the services requested, and they are required to protect such information in accordance with applicable legal obligations and contractual confidentiality requirements.
Where projects require collaboration with clients, consultants, contractors, subcontractors, suppliers, regulatory authorities, certification bodies, or other project stakeholders, we may share relevant personal information where necessary for project coordination, engineering design, procurement activities, site access arrangements, health and safety compliance, project execution, contract administration, or other legitimate business purposes.
We may also disclose personal information where disclosure is required or permitted by law, regulation, court order, governmental authority, or regulatory body, or where such disclosure is necessary to establish, exercise, or defend legal rights, prevent fraud, protect the safety and security of individuals, or safeguard the legitimate interests of EXCOP Energy.
Transfer of Personal Data
Your personal information may be processed or stored using systems, applications, or service providers located outside Malaysia. As a result, your personal information may be transferred to jurisdictions where data protection laws differ from those applicable in your country of residence.
Where such transfers occur, EXCOP Energy will take reasonable steps to ensure that appropriate safeguards are implemented to protect your personal information and that any overseas recipient processes the information in a manner consistent with applicable data protection laws and this Privacy Policy.
By providing your personal information to EXCOP Energy, you acknowledge that your information may be transferred, processed, or stored in accordance with the purposes described in this Privacy Policy.
Cookies
Our website may use cookies and similar technologies to improve website functionality, personalise your browsing experience, and better understand how visitors interact with our website.
Cookies are small text files that are placed on your computer, mobile device, or other internet-enabled device when you visit a website. They help websites recognise returning visitors, remember user preferences, maintain secure browsing sessions, and collect statistical information regarding website usage.
We may use cookies to analyse website traffic, improve website performance, monitor the effectiveness of our online content, identify technical issues, and enhance the overall user experience. Certain third-party service providers engaged by EXCOP Energy may also use cookies or similar technologies to provide website analytics or other functionality.
Most internet browsers automatically accept cookies; however, you may choose to modify your browser settings to refuse or delete cookies. Please note that disabling cookies may affect the functionality of certain features or services available on our website.
Security of Processing
EXCOP Energy is committed to protecting personal information against accidental loss, unauthorised access, misuse, disclosure, alteration, or destruction.
We maintain appropriate administrative, technical, and organisational safeguards designed to protect personal information throughout its lifecycle. These measures may include access controls, secure information systems, encryption where appropriate, network security controls, data backup procedures, staff awareness programmes, and confidentiality obligations applicable to employees, contractors, and authorised service providers.
Access to personal information is restricted to authorised personnel who require such information to perform their professional responsibilities. Individuals with authorised access are expected to handle personal information responsibly and in accordance with our internal policies and applicable legal requirements.
While we take reasonable precautions to protect personal information, no method of electronic transmission or electronic storage can be guaranteed to be completely secure. Accordingly, EXCOP Energy cannot guarantee the absolute security of information transmitted through the internet.
Retention and Deletion of Data
EXCOP Energy retains personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including the provision of engineering services, project administration, contractual obligations, customer support, legal compliance, accounting requirements, regulatory obligations, dispute resolution, and the protection of our legitimate business interests.
Where personal information relates to an ongoing contractual relationship, project documentation, regulatory requirement, or legal proceeding, the information may be retained for the period required under applicable laws, contractual obligations, or internal record retention policies.
When personal information is no longer required for legitimate business or legal purposes, we will take reasonable steps to securely delete, destroy, anonymise, or otherwise dispose of the information in a manner appropriate to its sensitivity.
Privacy Statement of Third Parties
This Privacy Policy applies only to the collection, use, disclosure, and protection of personal information by EXCOP Energy.
Our website may contain links to third-party websites, online platforms, software applications, or services that are not owned or controlled by EXCOP Energy. These third-party websites and services operate independently and maintain their own privacy practices.
EXCOP Energy does not control and is not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review the privacy statements of any third-party websites you visit before providing personal information through those websites or services.
Changes to This Privacy Policy
EXCOP Energy may amend or update this Privacy Policy from time to time to reflect changes in our business operations, technology, legal requirements, or privacy practices.
Where changes are material, we will take reasonable steps to notify users through our website or other appropriate communication channels where required by applicable law. Minor updates that do not materially affect your rights or the manner in which we process personal information may be made without prior notice.
The revised version of this Privacy Policy will become effective upon publication on our website and will supersede all previous versions. Your continued use of our website or engagement with EXCOP Energy following the publication of any updates constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect your personal information.
Last Updated:05 August 2026
